About WOW Contractor

Woolworths Limited

Woolworths Limited is committed to putting safety, health and wellbeing at the centre of what we do and has implemented a Contractor Safety Management System across all business units within the group. The Contractor Safety Management System adopts a risk-based approach to categorise and manage contractors based on the work they perform on our sites. This site presents more detailed information about what the system is and who has to use it.

All contractors, vendors, demonstrators, merchandisers or other business entities who will work on a Woolworths Limited site are required to register in the Woolworths Limited Contractor Safety Management System before starting work.

The Contractor Safety Management System requires all companies to register and provide various company details.

As part of this process, important supporting documents must be uploaded. These typically include, insurances (Workers Comp/Public Liability) and trade licences.

Companies may also need to submit more information on their Safety Management Systems for review (also known as an SMS review). This is determined by the type of work they will be doing on site.

All individuals performing work on site must complete the Woolworths Limited Online Safety Induction. This is a simple process whereby the worker is required to familiarise themselves with the Woolworths Limited safety requirements by reading a number of information modules and answering a series of assessment questions to confirm understanding.

Once the individual has passed this course, they will be issued a Woolworths Contractor Safety Card and ID number to print as proof of successful induction completion. It is a requirement to have this information on hand when signing in to work on any Woolworths Limited site.

The Contractor Safety Management System is managed on behalf of Woolworths Limited by an external company, Pegasus and powered by their contractor management software, Onsite Track Easy.

This process does not apply to Woolworths Limited employees.


Various store brands included as Woolworths Limited sites:

WOW Contractor is managed by workforce management specialists, Pegasus.


Pegasus connects a competent workforce. They manage the Contractor Safety Management System on behalf of Woolworths.

The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract

Visit pegasus.net.au