Information for individuals
If you’re an individual working on behalf of Retail FM, you must complete a Retail FM safety induction before starting work on Woolworths Ltd sites.
Once your company has been registered in the portal, your administrator will register you, upload role requirements and enrol you into an online induction. You’ll be emailed a link to complete the induction online.
In the induction, you’ll be given information to read and then asked corresponding assessment questions. Please read through the content carefully before completing the assessment. At the end of the successful induction we’ll send you your Woolworths / Retail FM Induction Card.
To start the online induction, please contact your employer.
Employers, please Register Now to set up your employees for the induction.
Download the Retail FM Portal User Guidelines_Employees
Q: I need a Retail FM site induction. What do I do now?
A: All site inductions are booked and completed online. To book into an induction, your company must be registered in the Retail FM Contractor Safety Management Portal. Your company administrator can then register you and book you into an induction, and you’ll be emailed a link to complete the induction online.
Q: How much does an induction cost?
A: The induction booking costs $10.00 ex GST. There is a $40.00 ex GST cost to maintain your role requirements in the portal.
Q: Are my credit card details secure in the portal?
A: Yes, the system uses https SSL certificate encryption with a 2,048 bit key. Your credit card details are sent by an encrypted SSL connection and are not retained in server logs or browser history. Because we don’t retain any credit card information, you must re-enter your card details each time you make a purchase in the portal.
Q: Will I be sent a card that I can use to access Woolworths sites on behalf of Retail FM?
A: Yes, your Woolworths / Retail FM Induction Card will be printed and shipped to your chosen company or home address at the successful completion of the induction.
Q: How long is my induction valid for?
A: The Retail FM induction is valid for two years.